Alignmed Exchange and Return Policy
We hope you love what you've ordered, but in case you're not 100% satisfied, we've made the exchange and return process easy.
Click here to start a return or exchange.
If you need additional help, chat with us, email us at customercare@alignmed.com or call us at (866) 987-5433
FAQs
How long do I have to exchange or return items purchased?
Do I pay for return shipping?
Click here to start a return or exchange.
Is the shipping cost included in my refund?
How long does the refund process take?
Can I wash the items I am returning?
Should the tags be attached and required?
Can I return the final sale items?
I have an international order; can I return or exchange it?
Click here to start a return or exchange
Alignmed Warranty
At Alignmed, we expect our products to be free of manufacturing defects. However, should you have a warranty issue, return the item to us for evaluation. We will repair it if possible or replace all valid warranty items within sixty (60) days of purchase.
Normal wear and tear, modifications, alterations, negligence, damage, and use for a purpose other than the product are designed for are not covered by the Alignmed Warranty. The customer pays shipping costs for International returns under warranty.
Any refund excludes shipping costs.
Click here to start a return or exchange.